Privacy Policy

This Privacy Policy governs the online information collection practices of Callens, Pirenne, Theunissen & C°(“Callens, Pirenne, Theunissen & C°,” “we” or “us”).  Specifically, it outlines the types of information that we gather about you while you are using our website (the “Site”), and the ways in which we use this information.

Callens, Pirene, Theunissen & C° is a member of Crowe Global, a Swiss verein. Each member firm of Crowe Global is a separate and independent legal entity. Callens, Pirenne, Theunissen & C° and its affiliates are not responsible or liable for any acts or omissions of Crowe Global or any other member of Crowe Global.

Please read this Privacy Policy carefully.  By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy.


How We Collect and Use Information

We may collect, store and process personal or other information that you supply to us through your use of the Site.  For example, individuals who applied for registration as a Member Firm may be contacted by Crowe Global and individuals who contacted us with their information may be contacted to answer their inquiries.

Crowe Global and Callens, Pirenne, Theunissen & C°collect personally identifying information from our users through the Site’s pages, and from time to time there may be other pages where information may be sought which will seek similar information.  Generally, this information includes names, phone numbers, e-mail addresses, passwords and employment information for registration or opt-in purposes.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer's connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site.  The Site may also automatically recognize and store information about the type of browser you are using; your Internet Protocol (“IP”) address; the time, date, and length of your visit; and the referring site.  We also use a standard browser software feature called a “cookie,” in order to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help identify how many unique users visit us, track user trends and patterns, and may help deliver advertisements or other notices.  They also may prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before.   Cookies may not expire unless you manually delete them or set your browser to reject them.  If you do not accept cookies, you may have difficulty navigating the Website, or the performance may not be the same.  The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages. 

We may use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features and advertising that may appear on the Site.  Callens, Pirenne, Theunissen & C° may also share information you provide us with Crowe Global and its Member Firms (“Members”) who may use your information to contact you as a prospective Member, client or for similar business purposes.  Similarly, in cases where Crowe Global or its other Members may collect information from you directly, they may share such information with us.  In cases where your information is collected by Crowe Global or its other Members, their respective privacy policies would also apply to their use of your information, and those policies may differ from ours.  If you have any questions regarding the privacy policy of Crowe Global or one of its other Members, you should contact Crowe Global or the other Member directly for more information. 
We may also provide your information to third parties such as data processors or other service providers or advertisers in order to improve your experience with us, the Site, or Crowe Global and its other Members, or to provide you with information about related products and services.  

If you do not wish your information to be used for any of the above described purposes, email: and specify the purposes for which you do not want your information to be used.  Please allow us a reasonable time to remove your information from these purposes and cessation of these purposes may therefore not be immediate.
Additionally, Callens, Pirenne, Theunissen & C° may disclose your information to the extent that such disclosure is required by law or to such an extent as we reasonably believe such disclosure is necessary to protect our legal interests. We reserve the right to cooperate with legal authorities and to release such information to comply with legal process.  Your information may also be transferred to a third party in the event of a sale, acquisition, merger or bankruptcy involving Callens, Pirenne, Theunissen & C°, or the change in Member Firm for a specific jurisdiction.

The Site may also include links to other websites or provide access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third party products or services, use of any information you provide is governed by the privacy policy of the site you are visiting who is providing such products or services or collecting your information. 

Use of Google Analytics

We may also use Google Analytics Advertiser Features (or other similar services) to optimize our business.

Advertiser features include:

Remarketing with Google Analytics;

Google Display Network Impression Reporting;

DoubleClick Platform Integrations; and

Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site.  Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order.  The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.

You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Location of Your Information

Personal information will be processed in accordance with the Global Data Protection Regulation (GDPR) 2016/679.  To the extent your data is transferred by us, to Crowe Global, or between its Members internationally, such transfers will be effected through use of appropriate safeguards under applicable law.  BY AGREEING TO THE CALLENS, PIRENNE, THEUNISSEN & C° PRIVACY POLICY, YOU UNEQUIVOCALLY AND UNAMBIGUOUSLY CONSENT TO THE COLLECTION AND PROCESSING INTERNATIONALLY OF ANY PERSONAL AND NON-PERSONAL INFORMATION COLLECTED OR OBTAINED BY CALLENS, PIRENNE, THEUNISSEN  & C°.

Email Marketing And Opt-Out

Please note that changes to your email marketing preferences may not be effective immediately, and Callens, Pirenne, Theunissen & C° may be unable to prevent all commercial email contact from Crowe Global or its other Members, which may require you to separately take advantage of opt-out features provided by Crowe Global or its other Members.  

Your Privacy Rights

You have the right to access, transport, update, rectify, or erase your personal data, as well as the right to object to or restrict its processing, transform it into anonymous form, or withdraw from any consent-based uses.  These rights may be exercised by emailing  You also have a right to complain to your local data protection authorities if you believe your privacy rights related to your personal information have not been properly observed. 

For any request about your personal data or to exercise your privacy rights, please send a mail to
When contacting us regarding your rights, you must include sufficient detail for us to locate your file; at a minimum, your name, email and postal address.

We will attempt to provide you with the requested information within thirty (30) days of receipt. We reserve our right not to respond to requests sent more than once in a calendar year, or requests submitted to an address other than the one posted in this notice. Please note that the California Shine the Light law does not cover all information sharing, and our disclosure may only include information covered by the law.

Updates to Privacy Policy

Callens, Pirenne, Theunissen & C° reserves the right to update and revise this Privacy Policy at its discretion. You can determine if this Privacy Policy has been revised since your last visit by referring to the “Effective Date of Current Policy” date at the top of this page. Your use of our Website constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us, and you should therefore review this Privacy Policy regularly to ensure that you are aware of its terms.
If you have questions concerning this privacy policy, please email

© 2019 Callens, Pirenne, Theunissen & C°